Terms and Conditions

Introduction and License

Avantgarde operates under a license issued by the Government of Curacao. The scope of services provided includes real-money gambling through a variety of online pokies and other gaming options. By accessing and using our platform, you agree to comply with these Terms and Conditions.

Eligibility

To use Avantgarde’s services, you must be at least 18 years old. Users located in jurisdictions where online gambling is prohibited are not eligible to participate. It is your responsibility to ensure that your participation complies with the laws of your jurisdiction.

Account Rules

You are permitted to create only one account on the Avantgarde platform. All players must complete a Know Your Customer (KYC) verification process, which may require submitting identification documents. You are responsible for maintaining the confidentiality of your account details and for any activities that occur under your account. Any misuse, including sharing your account with others, may result in account suspension or closure.

Deposits and Withdrawals

All transactions must comply with the payment rules established by Avantgarde. Deposits can be made using various payment methods available on the platform. Withdrawals shall be processed according to our policies, which include AML compliance measures and verification checks. Generally, withdrawal requests are processed within a specified timeframe, subject to any additional verification requirements.

Prohibited Activities

Any form of cheating, fraud, or bonus abuse is strictly prohibited. The use of bots, exploitation of system errors, or any unauthorized manipulation of gameplay is not allowed. Players engaging in such activities may face account suspension or permanent termination.

Limitation of Liability and Termination

Avantgarde reserves the right to suspend, restrict, or permanently close accounts if there is a violation of these Terms and Conditions, regulatory requirements, or if suspicious activity is detected. The platform shall not be liable for any losses incurred by users as a result of account termination or restriction.

Bonus Terms and General Promotional Conditions

Bonuses and promotions are subject to specific terms that will be outlined at the time of the offer. Players must comply with all bonus-related conditions to qualify for and retain bonuses. Failure to meet these conditions may result in the forfeiture of bonus funds and any associated winnings.

Fair Play and Game Integrity Rules

Avantgarde is committed to ensuring fair play and the integrity of all games. The platform employs various measures to monitor gameplay for fairness and compliance with established rules. Any manipulation or attempts to influence game outcomes will be treated as a serious violation.

Fraud Prevention and Security Monitoring

Avantgarde implements strict security measures to monitor transactions and player activity for potential fraud. Players are encouraged to report any suspicious activity to the support team immediately. The platform reserves the right to investigate any allegations of fraud or misconduct.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, players should first contact the support team for assistance. If a resolution cannot be reached, players may escalate the issue to a designated dispute resolution body as appropriate. All complaints will be handled promptly and fairly.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the relevant courts in Australia.

Responsible Gambling Measures and User Protection Tools

Avantgarde is committed to promoting responsible gambling. Players have access to various tools to help manage their gambling activities, including deposit limits, self-exclusion options, and access to support resources. Players are encouraged to gamble responsibly and seek help if they feel their gambling is becoming a problem.

Conclusion

By using Avantgarde’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. You also accept that Avantgarde has the right to modify these terms at any time, and continued use of the platform signifies your acceptance of any revised terms.